“Called Apex to inspect my septic and pump if necessary. Wyatt and crew showed up to do the work. Up-charged me by telling me they needed to bring out their excavator to find the septic tank cap. Wyatt told me they do shovel work if they find the cap is less than 2 feet from the surface. After excavation, the cap was 17 inches below the surface. Huge payout for them. Didn’t backfill the dirt closer to the cap and left it piled up. Used my water hose, which was rolled up on the other side of the house and didn’t put it back. Broke the water spigot they used and refused to fix the leak. I talked to Hayden the manager. He was absolutely not responsive to my concerns. Told me that people try to “get free stuff” all the time. Unprofessional to say the least. All said and done I paid $2000 for Apex to pump my septic tank. Stay away from Apex. They are predators and just want the money.”
– Jeremy P.